The Accessibility Advantage: Building Trust, Equity, and Efficiency Across Public and Private Organizations

Learn why state, local, and education organizations are making accessibility a leadership priority, and how Accessibility On Demand™ turns every record into a compliant, equitable, and audit-ready asset.

Some documents pass through internal systems without issue, but when tested for accessibility, they do not hold up. They block access, miss federal standards, and quietly exclude people who rely on assistive technology.

Compliance is not about appearances. A document may look polished, but without proper tagging, navigation, and readable text, it fails to meet ADA and Section 508 standards. What seems complete can become a barrier once it reaches the public.

Across HR, legal, and records teams, content is created differently. HR may scan forms unreadable by screen readers. Communications may post PDFs without headings, alt text, or reading order. These issues often stay hidden until an audit or request brings them forward.

Accessibility cannot be treated as an afterthought. True compliance requires clear structure, verified formatting, and human validation. Every document must be readable, usable, and trusted by all users, including those who rely on assistive technology.

Choosing a Partner That Solves Accessibility, Not Just File Conversion

November 10, 2025

4-Min. Read


Why Accessibility Compliance Matters

Government agencies must meet ADA Title II and Section 508 requirements, which mandate that digital content and records are accessible to people with disabilities.

WCAG 2.2, while not law, is the technical standard most organizations use to meet these expectations. It ensures formatting, usability, and compatibility with assistive tools.

Common failures include:
• PDFs without readable text or tag structure
• Forms missing alt text, labels, or clear reading order
• No documentation of accessibility checks

These issues limit access and increase legal risk. Government is required to lead, but any organization benefits from aligning with these standards. Accessible systems improve service, support audits, and lower remediation costs.

What Accessibility On Demand Delivers

Accessibility On Demand (AoD) is built to help agencies fix accessibility issues with speed and accuracy. It combines automation with expert validation to produce certified accessible files.

Key features include:
• OCR and smart tagging for scanned and digital PDFs
• Flexible service levels to meet deadlines and budgets
• WCAG 2.2, PDF/UA, and Section 508 alignment
• Audit-ready reports for compliance documentation
• Transparent pricing starting at $0.30 per page

Every document processed through AOD is returned ready for real-world use, including by people who rely on screen readers and other assistive technologies.

A North Carolina government agency was falling behind on public records requests. Dozens of documents were posted online in PDF format, but none were compliant with ADA or Section 508 standards. Community members using assistive technology reported errors, broken reading order, and unreadable forms.

They needed more than basic remediation. They needed a solution that would ensure all documents were accessible, traceable, and audit-ready.

Using Accessibility On Demand, we delivered:
• Tagged and structured files readable by screen readers
• Verified alignment with WCAG 2.2 and PDF/UA standards
• Metadata and titles optimized for clarity and usability
• Audit documentation to support compliance tracking

Now, when an accessibility request comes in, the agency can respond immediately with a certified accessible file. Missed deadlines, manual workarounds, and compliance gaps have been eliminated.

How Accessibility On Demand Make Records Truly Accessible

At DTI, we help organizations digitize records to improve access, reduce risk, and meet strict compliance demands. But making a file digital is not the same as making it accessible and compliant. That is why we offer Accessibility On Demand, a powerful compliance solution that helps ensure every document meets ADA, Section 508, and WCAG 2.2 standards.

With Accessibility On Demand, clients can transform scanned PDFs and public-facing content into fully accessible, certified files that meet regulatory and technical requirements. This is not just about formatting. It is about inclusion, accountability, and legal readiness.

DTI and Accessibility On Demand deliver:
• Full remediation of PDFs, forms, and legacy files
• Accurate tagging, alt text, reading order, and machine-readable structure
• Seamless compatibility with ECMs, websites, HR portals, and archives
• Certification reports to support audits and accessibility documentation

Whether you are preparing for an audit, responding to a request, or strengthening digital equity, DTI helps you meet compliance requirements with clarity and confidence.

Build true accessibility. Meet regulatory standards. Deliver documents everyone can use with full confidence.

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What North Carolina Is Saying

Pepsi Bottling Ventures

Five gold stars in a row.

“DTI made a major transition easy for us. They helped us eliminate filing cabinets across Accounting, Finance, and HR by delivering well-organized digital files fast.” - Matt B.

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Five gold stars in a row.

KBI Pharmaceuticals

“Their team is dependable, professional, and always easy to work with. We trust them completely.” - Neshon Farrar

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Five gold stars in a row

American Board Of Pediatrics

“DTI exceeded our expectations. Their attention to detail, responsiveness, and commitment to quality stood out from day one.” - Scott Doyle

Logo for American Board of Pediatrics who did a scanning project with DTI